Return & Cancellation Policy

Order Cancellations

Orders may be cancelled within 12 hours of purchase.

After 12 hours, orders cannot be cancelled, including pre-orders.

No Returns or Refunds

All sales are final. We do not accept returns or offer refunds.

Eligible items may be exchanged in accordance with the exchange policy below.

Exchange Eligibility

Exchange requests must be submitted within 30 days of delivery.

To qualify for an exchange, the item must be:

  • Unworn and unused
  • Unwashed and undamaged
  • In its original condition
  • Returned with all original tags and packaging intact

Exchanges are subject to product and size availability.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Final sale items
  • Gift cards
  • Items showing signs of wear, washing, stains, odors, alterations, or damage
  • Items without their original tags or packaging
  • Items submitted more than 30 days after delivery

Pre-Order Items

Pre-order items follow the same cancellation and exchange policy as regular items.

Pre-orders cannot be cancelled more than 12 hours after purchase.

Exchange Shipping

Customers are responsible for all exchange shipping costs.

International customers may also be responsible for additional shipping fees, customs duties, and taxes. Original shipping fees, duties, and taxes are non-refundable.

Damaged or Incorrect Items

For damaged, defective, or incorrect items, contact honicove@gmail.com within 48 hours of delivery.

Please include:

  • Your order number
  • Clear photos of the item
  • A description of the issue

Once the issue is reviewed and approved, we will replace the item or correct the order as soon as possible.

How to Request an Exchange

Email honicove@gmail.com with your order number, the item you wish to exchange, and the replacement size or item requested.

Exchange requests are not confirmed until approved by our team. Replacement items will be provided based on current availability.